Shipping:

1) How much is shipping?
2) Where do you ship to?
3) My country isn't on the shipping list. What do I do?

Payment:

1) What payment forms do you accept?
2) Do I have to use Paypal? What if I don't have/want a Paypal account?
3) Do you take direct deposit / bank cheques / other forms of payment?
4) I had a problem with checkout. What should I do?

Other:

1) What currency are the prices displayed in?

How much is shipping?

We have flat rates for our shipping, which is all done through Australia Post (or failing that, another suitable freight company).

All orders for within Australia under $75.00 in total will attract a flat postage rate of $9.95. All orders outside Australia under $75.00 in total will attract a flat postage rate of $34.95.

Any orders over $75.00 will be posted free of charge.

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Where do you ship to?

We currently ship anywhere within Australia, New Zealand, USA, South Africa, China and the UK.

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My country isn't on the shipping list. What do I do?

If your country isn't on the shipping list, please feel free to contact us and we'll see if we can organise special delivery.

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What payment forms do you accept?

All transactions are made through Paypal - and hence accept credit cards and debit card transactions. If you have a Paypal account, you can have the funds taken out of your Paypal account.

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Do I have to use Paypal? What if I don't have/want a Paypal account?

It is not necessary to have a Paypal account or to even make a Paypal account to make a purchase. The transaction will still be handled by the secure Paypal system, but you simply opt to make the transaction without making a Paypal account and supplying your credit card details.

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Do you take direct deposit / bank cheques / other forms of payment?

Other forms of payment may be accepted. Please contact us to enquire.

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I had a problem with checkout. What should I do?

Feel free to email us about any checkout issues, and we'll endeavour to take care of them as soon as possible.

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What currency are the prices displayed in?

All prices are in Australian dollars, but are GST exempt (GST not payable).

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